Simplified ChineseTraditional Chinese

Service

Member Help

01.What is the resevation bonus?

  • 1. The reservation bonus is the reward that when you finished your check-in and check-out procedure.
  • 2. The reservation bonus is provided by chinahotel.no relationship with hotel,so you can not request your bonus from the hotel.
  • 3. We will acculate your every time bonus to your account,you can apply for withdraw after your account to CNY100.
  • 4. You can only get this bonus when you book the hotels from chinahotel this channel,no forward active are effective if you book the hotel from other websites.the final interpretaion belongs to chinahote.

02.Why the bouns is different when you check every time?

  • 1. The bonus will be cacculated automatilly when you choose the check-in date and check-out date.the bonus will change with your check-in date changed.
  • 2. Formula for calculating bonuses, Total bonus = the number of days X per night bonuses X room number
  • 3. For example,if you have booked 2 Junior Suite Room for 3 nights,so your bonus is, 2 X 3 X 56 = 336(CNY).

03.How can I get my bonus?

  • 1. We will reward you CNY10 to your account after you finisned your registration.
  • 2. You can get the some bonus when you check-in and check-out successfully.
  • 3. You can get the bonus if you book the hotel for your friends,and so on.
  • 4. You still can get rich bonus if you join our Alliance Program to promote it.

04.How can we return your bonus?

  • 1. We will return your bonus according your final room nights,please contact us if you find our cacculate result don not meet the actual situation.
  • 2. You can apply for withdraw when your account get to CNY100,pleaes sign the number of your bank card,then we will send the money to your account.
  • 3. You can set the maximum withdraw amount,once your account get to your requset payment amount,we will sent the money to your account on 15th every month.

05.Which bank card I can used to withdraw my bonus?

  • Chinahotel appliance can only support paypal, please fill out the account bank, account name, and the account number and so on.you will be responsible if you fill out the error informaiton of your account.

06.How can we calculate the handling charge?

  • You need to pay the personal income tax,the standard rate for service according to the country labor regulations.if the promotion this month is A,then the tax T you need to pay is,
  • 1.A ≤ 800                          T = 0
  • 2.800 < A ≤ 4000             T=(A-800)X20%
  • 3.4000 < A ≤ 25000         T=(1-20%)XAX20%
  • 4.25000 < A ≤ 62500       T=(1-20%)XAX30%-2000
  • 5.A ≥ 62500                       T=(1-20%)XAX40%-7000
  • The actual bonus you get is A-T.